Best business phone number Services for Small Businesses (2021)

Are you looking for business phone number services for your website? Adding a phone service can help you manage calls with customers efficiently. In this article, we have selected some of the best business phone services that you can use with your website.

Why and when do you need business phone number services?

Usually, you can just add your landline or mobile phone number to your website and use it to receive calls from customers. However, your phone number will not look professional, and you will not be able to communicate effectively.

Adding the right business phone services allows you to do the following:

• You can easily track call duration, hold times, hold times and overall usage.
• Most business phone services come with call forwarding, caller ID, call waiting, call forwarding, call recording, and more.
• Share one number between multiple users at once (auto answer feature lets you direct calls to the first available representative)
• You can use a desk phone, mobile phone or computer to receive and make calls
• Easily add new employees without calling a technician.
• Business phone systems transmit Voice over Internet (VoIP systems), which means you can take your local or toll-free number anywhere you want. All you will need is a high speed internet connection.

If you run an online store or a small business website, adding professional business phone services can help you grow your business. You can use it to build better relationships with customers through sales and technical support provided over the phone.

However, let’s take a look at the best business phone services that you can use with your business.

1. Nextiva

Nextiva is the best business phone service in terms of features and ease of use. They offer a plethora of features, with quick setup and reasonable prices. It comes with a simple web-based admin panel that makes it easy for small business owners to manage the Unified Communications platform like a pro.

Nextiva’s VOIP phone service for small businesses includes advanced call routing, unlimited free local calls, voicemail to email and text, Internet fax, text messaging, and more.

You also get a free local number or a toll-free number, free number transfer, and all the standard features like caller ID, call forwarding, routing, custom greetings, and more. As a platform, Nextiva also offers other powerful features including CRM, live chat, online surveys, contact analytics, and other solutions that work well with the business phone system.

Nextiva’s Business Phone service starts at $19.95 per user, per month. Its price becomes cheaper as you add more users. You can also create a prepaid account to save more money.

2. RingCentral

RingCentral is another popular business phone service for businesses of all sizes. They offer one of the most feature-rich small business phone systems on the market. Their business phone platform includes all the standard features you could need, including call forwarding, caller ID, call waiting and transfer, single line sharing on multiple mobile devices and users, and much more.

Apart from that, it also comes with video meetings with screen sharing, 1,000 free minutes, and integration with popular Google apps G suit, Dropbox, Microsoft, and other services. It comes with simplified cloud management that makes it extremely easy to set up and manage your calls.

Their Basics plan starts at $19.99 per month per user (released annually), and you can add up to 10 users. Other plans come in different prices and features.

3. GrassHopper

GrassHopper offers virtual phone numbers via VOIP phone service and is great for solo entrepreneurs and small businesses. A virtual phone number means that it can forward calls to any phone number or mobile device. However, you will still need a regular phone line for outgoing calls.

They provide intuitive web and mobile applications to manage your account and phone service. You can use multiple extensions for your number, and you can choose from free local phone numbers. It provides local and free numbers from the US, Canada, and the UK.

GrassHopper comes with all the standard features like call forwarding, routing and waiting, call hold music, voicemail for sending emails, and more. It’s perfect for remote teams because you can add accessories that can be used from anywhere using mobile or desktop apps.

Their plans start at $29.99 per month with 1 number and up to 3 extensions.

4. Phone

Phone.com is another good option for phone service for small businesses. It offers a simple web and app-based admin panel with standard phone service features like call forwarding, call routing, caller ID, conference calling, and more.

They include many European countries and Canada in their local call transcripts which makes calling these countries cheaper. You can also integrate business phone services into third-party CRM software such as Salesforce and Zoho.

They have two pricing options, pay per minute and unlimited. Pay-per-minute plans start at $12.99 per month, and unlimited plans start at $22.99 per month.

5. Vonage

Vonage is another excellent business phone service with plenty of features to make your business communications more efficient. Apart from the standard business VOIP cloud services, it uses Amazon Chime to integrate online meetings and video conferencing into its platform.

It comes with a web-based control panel that allows you to easily set up and add new users and manage your calls. It also includes features like mobile access making it suitable for remote teams without hardware requirements.

Their mobile plan starts at $19.99 per user per month but has limited features. The $29.99 Premium plan and $39.99 Advanced plan give you the best combination of features and usage limits.

6. 8×8

8×8 is another good option for phone service for small businesses. Its prices are a bit lower than other major business phone systems, but it also lacks some of the advanced features that its competitors offer.

VOIP 8 x 8 phone service includes all standard features such as call forwarding, number sharing, voicemail for voicemail, automatic call attendance, mobile apps, chat and text messaging, and much more.

Their pricing structure varies based on the plan you choose. You can start at $24.99 per user per month with 250 minutes abroad to the US and Canada and $0.029 per minute after that. For unlimited minutes, you can choose plans starting at $39.99 per user, per month.

We hope this article helped you find the best business phone services for your business.